What does Review Expert do?

Review Expert collects your App Store and Google Play reviews through the official Apple and Google APIs, keeps them in sync roughly every 5 minutes, routes matching reviews to Slack, Linear, Microsoft Teams, Zendesk or webhooks, and lets your team reply from one place. Dashboards show volume, ratings, response rate and response time.

Which features are not available yet?

AI reply drafts, auto-reply rules, natural-language sentiment, keyword and topic extraction, Zapier, review sources other than the App Store and Google Play, and the MCP server and public API. These are marked coming soon or early access on the site.

Are all features included in every plan?

Monitoring, replies, dashboards, sentiment breakdown and team roles are on every plan. Plans differ in the number of apps and team members and in destinations: Slack and Linear on Starter, plus Microsoft Teams and Zendesk on Pro, plus webhooks on Enterprise.

Do I need a developer to set it up?

No coding is needed. You need access to App Store Connect to create an API key, or to Google Cloud and Play Console to create a service account and grant it access. Destinations connect with OAuth, except webhooks, where you paste an HTTPS URL.

Features

App review monitoring, replies and routing for mobile teams

Review Expert does a few things well: it gets every App Store and Google Play review into one place, sends the important ones to the tools your team already uses, and lets you answer them without switching consoles.

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All features

Live features are available on every plan today. Items marked coming soon or early access are planned and not yet available.

Monitor reviews

App Store and Google Play reviews in one inbox, with past reviews imported and sync about every 5 minutes.

Reply to reviews

Reply from Review Expert; replies are posted back to the App Store and Google Play.

Dashboards

Review volume, average rating, rating distribution, response rate and response time.

Review sentiment & trends

Rating-based positive, neutral and negative breakdown for any time range. NLP sentiment coming soon.

Keyword & topic analysisComing soon

Automatic topic extraction is coming soon. Keyword filters on destinations work today.

MCP server for AI agentsEarly access

Planned remote MCP server so Claude, ChatGPT and other agents can read your reviews.

What each feature covers

Review monitoring

Connect an app once and Review Expert imports its review history, then checks for new and edited reviews roughly every 5 minutes. App Store reviews come from the App Store Connect API with the territory and any existing developer response. Google Play reviews come from the Google Play Developer API, which only returns about a week of reviews, so Review Expert also imports the monthly review reports Play Console writes to Google Cloud Storage. The result is one review table you can filter by rating, platform and date. Read more about monitoring.

Replies

Anyone on your team can reply to a review or edit an existing reply, and Review Expert posts it back to the App Store or Google Play. Google Play replies are limited to 350 characters. AI drafts and auto-reply rules are coming soon. How replies work.

Dashboards and sentiment

The dashboard shows total reviews and growth vs the previous period, average rating, rating distribution, reviews over time, reviews by platform, response rate and average response time. A sentiment breakdown groups reviews by star rating: 4–5 positive, 3 neutral, 1–2 negative. It is not natural-language analysis. Dashboard metrics · Sentiment & trends.

Keyword routing today, topic analysis later

Automatic keyword and topic extraction is not live. What works today is keyword filtering on destinations: send reviews that mention “crash”, “login” or “refund” to the right channel or tracker. Keyword & topic analysis.

Integrations

Connect destinations in the dashboard under Automation. Each one gets its own minimum rating, maximum rating and keyword filters.

Integration	What it does	Plan
Slack	Post App Store and Google Play reviews to Slack channels, filtered by rating and keywords.	Starter and up
Linear	Create Linear issues from app reviews that report bugs or request features.	Starter and up
Microsoft Teams	Send app reviews to the Teams channels your organization already uses.	Pro and up
Zendesk	Open Zendesk tickets for app reviews that need follow-up from support.	Pro and up
Webhooks	Send a JSON payload for each matching review to your own HTTPS endpoint.	Enterprise
Zapier	Connect reviews to thousands of apps through Zapier. Not available yet.	Coming soon

Browse all integrations

Review sources

Two live sources today; others are on the roadmap.

Apple App Store Live

Official App Store Connect API with your API key: reviews, territories and existing responses.

Google Play Live

Google Play Developer API plus up to 36 months of history from Play Console review exports.

Google Maps · coming soon Yelp · coming soon Amazon Appstore · coming soon Microsoft Store · coming soon

All review sources

What Review Expert is not

Review Expert is not an ASO suite. It doesn't track keyword rankings, competitor apps or download estimates. If you need those, see our honest comparisons with other tools.

Frequently asked questions

Try every feature free for 14 days

Connect an App Store or Google Play app and start syncing your review history.

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