Free App Review Analyzer
No login needed · public store data only
Crashes every time I open the player
Way too many ads after the update
Fix player crash on launch
Try: ·
Example: SpotifyLive sample from Google Play. Paste your own App Store or Google Play link above to analyze your app.
Spotify: Music and Podcasts
Google Play · 4.3★ store rating · 36,476,954 ratings
Based on the 200 most recent public reviews (58 are 1-3 stars).
Top complaint themes
- 1. Pricing & subscriptions33% · 19 reviews · 1.6★
“The reason ppl usually create spotify is to create a Playlist of their own and listen to the song they want based on their mood. I don't understand y we hv to pay money or use premium for this feature as it's the whol...”
- 2. Too many ads16% · 9 reviews · 1.2★
“Petty move from Spotify to introduce ads. Even 4 ads in a row! We came back to the radio. No, 17.99 EUR per month is not justified for having an app with music while I even do other mental job and only as a background...”
- 3. Confusing UI & usability7% · 4 reviews · 1.5★
“why can't i just kist all the fn songs by one artist? and if that is an option why the fk is it so hard to find? My god.”
6 more themes in the full report
Unreplied reviews
90% estimate
of recent reviews have no developer reply (76% of 1-2 star reviews).
Estimate from the 200 most recent public Google Play reviews (developer replies shown on Google Play).
Rating trend
Average rating of recent reviews per day · +0.7★ recent vs. earlier
Sample ticket · P1 · app-reviews, pricing, android
Pricing & subscriptions: 33% of recent Google Play complaints
## Summary 19 of the last 58 critical Google Play reviews (1-3 stars) for Spotify: Music and Podcasts mention **pricing & subscriptions** (33% of complaints, average 1.6★). ## Evidence from reviews > The reason ppl usually create spotify is to create a Playlist of their own and listen to the song they want based on their mood. I don't understand y we hv to pay money or use premium for this feature as it's the whol... > Petty move from Spotify to introduce ads. Even 4 ads in a row! We came back to the radio. No, 17.99 EUR per month is not justified for having an app with music while I even do other mental job and only as a background... > Way too many ads and they are unskippable.. we don't have the money for premium because it is expensive, and we literally have gone into a near rage because the awful ads and the 'smart' shuffle. It is awful and I can... ## Suggested next steps - Audit paywall copy, trial-to-paid messaging and the cancellation path; check for unexpected charges. - Reply to the affected reviewers when a fix ships. ## Acceptance criteria - Share of complaints about pricing & subscriptions drops below 17% over the next 4 weeks. - No new 1-star reviews on the fixed version mention this issue.
2 more sample tickets in the full report
Get the full report by email
Every complaint theme with quotes, three sample tickets and the full trend, sent from contact@review.expert.
We store your email to send this report and may follow up about Review Expert; unsubscribe anytime. See our privacy policy.
Get this for every new review, automatically
Route complaints to Slack, Linear, Jira or GitHub. 14-day trial, card required, cancel anytime.
What you get
Top complaint themes
Crashes, login, performance, ads, pricing and more, ranked by share of 1-3 star reviews.
Unreplied reviews
The estimated share of recent reviews without a developer reply (Google Play).
Rating trend
The average rating of recent reviews by week or month, and whether it is going up or down.
A sample ticket
A Jira/GitHub-style issue built from the top complaint, with quotes and acceptance criteria.