Review sources
App review sources
Review Expert brings App Store and Google Play reviews into one inbox using Apple's and Google's official developer APIs. More sources are on the way; here is exactly what works today.
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Both sources import your review history first, then check for new reviews roughly every 5 minutes.
How the two stores compare
The stores expose reviews differently. Review Expert handles the differences so both end up in the same table and dashboards.
| Apple App Store | Google Play | |
|---|---|---|
| Connection | App Store Connect API key (.p8, Issuer ID, Key ID) | Google Cloud service account (JSON key) invited in Play Console |
| Review history | Full history from the API | Recent reviews from the API, older reviews from Play Console review exports |
| Country / territory | Yes, territory of each review | Not provided by Google's review data |
| Existing developer responses | ✓ | ✓ |
| Reply from Review Expert | Create or update a response | Create or update a reply |
| Store reply length limit | About 6,000 characters (Apple) | 350 characters (Google) |
What every connected source gets
Full history first
The first sync imports the history each store makes available, so dashboards and trends start with real data.
Sync about every 5 minutes
Background workflows check for new reviews roughly every 5 minutes after the first sync.
Replies posted to the store
Write a reply in Review Expert and it is posted through the store's official API. Every team role can reply.
Your own credentials
You create the API key or service account. Review Expert uses it only to read reviews and publish your replies.
Coming soon
These sources are not available yet. Join the waitlist for the ones you need and we'll email you when they're ready to try.
Google Business Profile reviews.
Details and waitlist
Yelp business reviews.
Details and waitlist
Amazon reviews.
Details and waitlist
Microsoft Store app reviews.
Details and waitlistNeed a source that isn't listed?
Trustpilot, G2, Steam and others are on our list too. Email hello@review.expert and tell us which source matters to you. We don't share launch dates until a source is ready.
Why only official APIs
Some review tools scrape public store pages. Review Expert doesn't. Using the App Store Connect API and the Google Play Developer API means you see the same reviews you see in App Store Connect and Play Console, including your existing developer responses, and it is what makes posting replies back to the store possible.
The trade-off is that you can only connect apps you publish (or have developer access to). If you need competitor review monitoring or ASO keyword data, a broader suite may suit you better; see our honest comparisons.
Setting up both stores usually means a few minutes in App Store Connect, Google Cloud Console and Play Console. The App Store and Google Play pages walk through each step.
Frequently asked questions
Two: the Apple App Store (through the App Store Connect API) and Google Play (through the Google Play Developer API, plus Play Console review exports for older history). Google Maps, Yelp, Amazon Appstore and Microsoft Store are not supported yet.
No. You create credentials that are scoped for API access: an App Store Connect API key (.p8 file, Issuer ID and Key ID) for Apple, and a Google Cloud service account JSON key that you invite into Play Console for Google. They are used only to call Apple's and Google's official APIs to read reviews and post your replies.
No. Review Expert works with apps you publish and can authorize through the official developer APIs. It does not scrape public store pages or monitor competitor apps.
When you connect an app, Review Expert runs an initial history sync. After that, it checks for new reviews roughly every 5 minutes.
We don't have dates to share. Email hello@review.expert with the source you need and we'll add you to the waitlist and tell you when it's ready to try.
Plans are limited by the number of apps you connect (Starter 2, Pro 4, Enterprise 10). If your iOS and Android versions are connected separately, count them as two. Contact us if you're unsure how your apps would count.
Connect the App Store and Google Play
Start a 14-day free trial. Starter includes 2 apps for $49/month, or $39/month billed annually.