Slack integration · Starter and up
Send App Store and Google Play reviews to Slack
Review Expert posts new app reviews into the Slack channels your team already reads. Filter by star rating and keywords so #support sees complaints, engineering sees crash reports, and nobody has to check two store consoles.
Included on Starter, Pro and Enterprise · 14-day free trial · cancel anytime
What the Slack integration does
Once connected, every new review that matches your filters becomes a Slack message in the channel you chose.
App reviews in the channel
Reviews from the App Store and Google Play arrive as messages with the reviewer name, star rating, review text, store and app.
Filtered by rating
Set a minimum and maximum star rating per destination, for example only 1 to 2 star reviews.
Reply from Review Expert
Each message links back to the review so you can reply and have the response posted to the store.
Set up Slack in a few minutes
- 1
Connect your apps
Under Apps & Businesses, add your App Store app (with an App Store Connect API key) and/or your Google Play app (with a service account). See the App Store and Google Play source guides. - 2
Add Slack as a destination
In the Review Expert dashboard, open Automation, choose Manage destinations (or Add destination) and click Connect next to Slack. - 3
Pick a channel and approve
A Slack window opens. Choose the workspace if you have more than one, select the channel that should receive reviews, and click Allow. - 4
Set filters
Choose the minimum and maximum star rating and add keywords if you only want certain reviews. Leave them empty to post every review.
Filters, with examples
Every Slack destination has three optional filters. A review is posted only if it passes all of the ones you set:
- Minimum rating and maximum rating (inclusive). Min 1, max 2 sends only 1 and 2 star reviews.
- Keywords. The review text must contain at least one keyword. Matching ignores case and also matches inside longer words, so
crashmatches "crashes" and "crashing". Reviews without text are skipped when keywords are set.
Common Slack setups
#support: min 1, max 2, no keywords. Every negative review lands where support can pick it up.#mobile-bugs: any rating, keywordscrash,freeze,login,error.#wins: min 5, max 5. Share happy reviews with the whole company.#app-reviews: no filters. A complete feed for whoever owns the app.
What a Slack message looks like
Example (illustrative, not a screenshot)Message in #support
Jordan P.
★★
Since the last update the app crashes every time I open the camera screen. Please fix, I use this daily.
Reply | translate
App Store at 10/11/2026, 02:03 PM · Acme Notes
Illustrative example with made-up data. Message layout may change as the integration evolves.
Plans
Slack is included from Starter: $49 per month, or $39 per month billed annually.
| Destination | Starter | Pro | Enterprise |
|---|---|---|---|
| Price (monthly / billed annually) | $49 / $39 per month | $149 / $119 per month | $399 / $319 per month |
| Connected apps | 2 | 4 | 10 |
| Team members | 5 | 15 | Unlimited |
| Slack | ✓ | ✓ | ✓ |
| Linear | ✓ | ✓ | ✓ |
| Microsoft Teams | ✗ | ✓ | ✓ |
| Zendesk | ✗ | ✓ | ✓ |
| Webhooks | ✗ | ✗ | ✓ |
| Zapier | ✗ | Coming soon | Coming soon |
| Filters: min rating, max rating, keywords | ✓ | ✓ | ✓ |
Using Microsoft Teams instead?
Teams is available on Pro and up. See the Microsoft Teams integration.
Frequently asked questions
Connect your app in Review Expert under Apps & Businesses using an App Store Connect API key. Then open Automation, choose Manage destinations, click Connect next to Slack, pick the channel on the Slack authorization screen and approve. New App Store reviews that match your filters are posted to that channel.
Yes. The same Slack destination receives reviews from every connected app, App Store and Google Play alike. Each message shows which store the review came from.
Yes. Add one Slack destination per channel and give each its own filters, for example 1 to 2 star reviews to #support and 5 star reviews to #wins.
Slack is included on every plan: Starter ($49 per month, or $39 per month billed annually), Pro and Enterprise. All plans start with a 14-day free trial.
Not directly. Each message links back to the review in Review Expert, where anyone on your team can write a reply that is posted to the App Store or Google Play.
Review Expert checks the stores for new reviews roughly every 5 minutes. Note that the stores themselves can take time to make a review available through their APIs.
Get your app reviews into Slack
Start on Starter with Slack and Linear included. 14-day free trial, cancel anytime.