Setup guide
Setup guides
Short, step-by-step guides for connecting your stores, setting up AI replies and sending reviews to your tools.
Guides
Getting started with Review Expert
Set up Review Expert: create an account, choose your apps, connect App Store Connect and Google Play, invite your team and route reviews to your tools.
Connect App Store Connect
Create an App Store Connect API key with Customer Support access, then add the Issuer ID, Key ID and .p8 file to Review Expert.
Connect Google Play
Enable the Google Play and Cloud Storage APIs, create a service account with a JSON key and invite it to Play Console with reply access.
Import Google Play review history
Review Expert imports up to 36 months of Google Play reviews from Play Console's review reports in Cloud Storage. Here is what it needs and how it works.
Set up AI reply rules
Create AI reply rules in Review Expert: choose apps and conditions, set tone and instructions, and decide whether replies wait for approval.
Send reviews to Slack
Connect Slack to Review Expert with OAuth, pick a channel and set rating and keyword filters for the reviews that get posted.
Send reviews to Microsoft Teams
Connect Microsoft Teams to Review Expert, get admin consent if your organization requires it, choose a channel and set filters.
Send reviews to Linear
Connect Linear to Review Expert with OAuth and create issues from App Store and Google Play reviews that match your keywords and ratings.
Send reviews to Zendesk
Connect Zendesk to Review Expert with your subdomain, approve access and choose which App Store and Google Play reviews become tickets.
Send reviews to a webhook
Send App Store and Google Play reviews to your own HTTPS endpoint as signed JSON, and verify each request with your signing secret.
Connect an AI assistant with MCP
Connect Claude, ChatGPT, Cursor or your own agent to Review Expert's remote MCP server at https://mcp.review.expert with OAuth or a team API key.