Integrations
App review integrations for the tools your team already uses
Review Expert pulls in your App Store and Google Play reviews and routes the ones that matter to Slack, Linear, Microsoft Teams, Zendesk or your own webhook. Filter each destination by star rating and keywords so every team sees only what it should act on.
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All integrations
Connect each tool once, then decide which reviews it receives. Plans are listed next to each integration.
- SlackStarter and up
Post App Store and Google Play reviews to Slack channels, filtered by rating and keywords.
- LinearStarter and up
Create Linear issues from app reviews that report bugs or request features.
- Microsoft TeamsPro and up
Send app reviews to the Teams channels your organization already uses.
- ZendeskPro and up
Open Zendesk tickets for app reviews that need follow-up from support.
- WebhooksEnterprise
Send a JSON payload for each matching review to your own HTTPS endpoint.
- ZapierComing soon
Connect reviews to thousands of apps through Zapier. Not available yet.
How review routing works
Routing is set up per destination in the Review Expert dashboard. It takes a few minutes and no code (except for webhooks, where you provide the receiving endpoint).
- 1
Connect your apps
Add your App Store and Google Play apps under Apps & Businesses. Review Expert syncs your review history first, then checks for new reviews roughly every 5 minutes. - 2
Add a destination
In the Review Expert dashboard, open Automation, choose Manage destinations (or Add destination), click Connect next to the tool and approve access. Slack, Linear, Microsoft Teams and Zendesk use OAuth; for webhooks you paste your HTTPS URL. - 3
Set filters
Choose a minimum and maximum star rating and, optionally, keywords. Only reviews that match are sent to that destination. - 4
Act on reviews where you work
Your team discusses reviews in chat, fixes bugs from issues, follows up from tickets, and replies to the store from Review Expert. See reply to reviews.
Filters: send the right reviews to the right team
Minimum and maximum rating
Set a range such as 1 to 2 stars for complaints, or 4 to 5 stars for praise worth sharing. Both ends are inclusive.
Keywords
Add words like "crash", "login" or "refund". A review matches if its text contains any of them, ignoring case. Reviews with no text never match a keyword filter.
Several destinations
Each destination has its own filters, so one review can go to Slack and Linear while another goes only to Zendesk.
Example routing setups
- Support triage: 1 to 2 star reviews to a Slack channel such as
#app-reviews-support, plus Zendesk tickets for the same range on Pro. - Bug intake: any rating with keywords
crash,freeze,bugcreates a Linear issue for your mobile team. - Team morale: 5 star reviews only, posted to a Microsoft Teams channel for the whole company.
- Your own pipeline: every review sent as JSON to a webhook that writes to your data warehouse (Enterprise).
Ratings-based filtering pairs well with the rating-based sentiment view in review sentiment & trends. Automatic topic extraction is coming soon; keyword filters on destinations work today.
Integrations by plan
Slack and Linear are included from Starter. Microsoft Teams and Zendesk need Pro. Webhooks are on Enterprise.
| Destination | Starter | Pro | Enterprise |
|---|---|---|---|
| Price (monthly / billed annually) | $49 / $39 per month | $149 / $119 per month | $399 / $319 per month |
| Connected apps | 2 | 4 | 10 |
| Team members | 5 | 15 | Unlimited |
| Slack | ✓ | ✓ | ✓ |
| Linear | ✓ | ✓ | ✓ |
| Microsoft Teams | ✗ | ✓ | ✓ |
| Zendesk | ✗ | ✓ | ✓ |
| Webhooks | ✗ | ✗ | ✓ |
| Zapier | ✗ | Coming soon | Coming soon |
| Filters: min rating, max rating, keywords | ✓ | ✓ | ✓ |
Zapier is coming soon
Zapier is listed on the Pro plan but is not connected yet. See the Zapier page to join the waitlist.
Frequently asked questions
Today you can route App Store and Google Play reviews to Slack and Linear (Starter and up), Microsoft Teams and Zendesk (Pro and up), and custom HTTPS webhooks (Enterprise). A Zapier integration is planned but not available yet.
Each destination can have a minimum rating, a maximum rating and a list of keywords. A review is sent only if its star rating is inside the range and, when keywords are set, its text contains at least one of them (case-insensitive). Leave the filters empty to send every review.
Yes. You can add several destinations, each with its own filters. For example, 1 to 2 star reviews can go to a support channel in Slack while reviews mentioning "crash" create Linear issues for engineering.
Owners and admins of a Review Expert team manage apps, destinations and automations. Reviewers can read and reply to reviews but do not change routing.
Yes. Destinations receive reviews from every app you have connected under Apps & Businesses, whether it comes from the App Store or Google Play.
Not yet. A public API and an MCP server for AI agents are in early access with a waitlist. On the Enterprise plan, webhooks let you send matching reviews to your own systems today.
Route your first app reviews today
Connect an app, add Slack or Linear, and set a rating filter. Try any plan free for 14 days.