Setup guide

Import Google Play review history

The Google Play Developer API only returns recent reviews (about a week). Review Expert fills in the rest from the monthly review reports that Play Console writes to Google Cloud Storage, up to 36 months back.

What you need

  1. 1

    The Google Play connection

    Finish Connect Google Play. History uses the same service account; there is nothing extra to upload.
  2. 2

    Cloud Storage APIs enabled

    Google Cloud Storage and the Google Cloud Storage JSON API must be enabled in the service account's project.
  3. 3

    Bulk report access

    In Play Console, the service account needs View app information and download bulk reports (read-only).

How the import works

  • When you connect the app, Review Expert finds your Play Console reports bucket (named pubsite_prod_ followed by your developer ID).
  • It reads the monthly review report files for the app, newest first, for up to 36 months.
  • Reviews from the reports and from the API are merged, so a review is stored once. Existing developer replies are imported too.
  • After the first import, new reviews come from the API about every 5 minutes.

Reports only exist for months in which Play Console generated them, so a new app has less history.

Frequently asked questions