Release RadarNative sync coming soon
Turn app reviews into Jira or GitHub issues
Bug reports in App Store and Google Play reviews belong in the tracker your engineers already use. Review Expert can send filtered reviews to Jira or GitHub Issues today through a webhook and a few lines of code. Native integrations are on the way.
Webhooks on Enterprise · 14-day free trial · cancel anytime
Where things stand
No native Jira or GitHub integration yet
There is no "Connect Jira" or "Connect GitHub" button in Review Expert today. If you need reviews in Jira or GitHub now, use a webhook as described below. If you'd rather wait for native sync, join the waitlist and tell us which tracker and plan (Jira Cloud, Data Center, GitHub.com, GHES) you use.
Your options today
Webhook + receiver (Enterprise)
Review Expert posts each matching review as JSON; your endpoint creates the Jira or GitHub issue.
Linear, natively (Starter and up)
If your team is on Linear, connect it directly and skip the code.
Native Jira & GitHubComing soon
OAuth connection, project or repo picker and issue sync without a receiver.
Build the webhook bridge
- 1
Deploy a small HTTPS endpoint
A serverless function is enough. Store a Jira API token or a GitHub token with issue write access as a secret. - 2
Add a webhook destination
In Automation, add a Webhook destination with your URL. Filter it the same way as any destination, for example a maximum rating of 3 and keywords likecrash,bug,login,since the update. - 3
Map the review to an issue
For GitHub, callPOST /repos/{owner}/{repo}/issues. For Jira Cloud, callPOST /rest/api/3/issue(description in Atlassian Document Format) or/rest/api/2/issue(plain-text description) with your project key and issue type. - 4
De-duplicate
Write review.id into the issue and skip reviews you've already filed. Optionally add a comment to an open issue instead of creating a new one when the complaint matches.
Example receiver for GitHub Issues
Illustrative sketch; adapt and test before useWebhook → GitHub issue
// Sketch of a receiver, e.g. a Next.js route handler.
// Keep the URL hard to guess and validate the payload.
export async function POST(req: Request) {
const { event_type, review, property } = await req.json();
if (event_type !== "new_review" || !review?.id) {
return new Response(null, { status: 204 });
}
// GitHub: POST /repos/{owner}/{repo}/issues
const res = await fetch(
`https://api.github.com/repos/${process.env.GITHUB_REPO}/issues`,
{
method: "POST",
headers: {
Authorization: `Bearer ${process.env.GITHUB_TOKEN}`,
Accept: "application/vnd.github+json",
},
body: JSON.stringify({
title: `[${review.rating}★] ${property.name}: ${(review.content ?? "").slice(0, 70)}`,
body: [
review.content ?? "(no text)",
`Store: ${property.type} · Review: ${review.url ?? "n/a"}`,
`review-expert-id: ${review.id}`,
].join("\n\n"),
labels: ["app-review"],
}),
},
);
return new Response(null, { status: res.ok ? 200 : 502 });
}The payload fields (review.id, review.rating, review.content, review.url, property.name, property.type) are documented on the webhooks page. Fields can be null and new fields may be added, so write the receiver defensively. The payload doesn't include the app version today.
Tips
Respond fast, work later
Return 2xx once the review is queued, then call Jira or GitHub in a background job.
Label everything
An app-review label (plus store and app) makes it easy to triage and report on review-sourced bugs.
Frequently asked questions
Not yet. Native Jira and GitHub Issues sync is planned. Today you can create Jira issues from App Store and Google Play reviews with a webhook destination (Enterprise) and a small receiver that calls the Jira REST API. Linear is the only issue tracker with a native integration right now.
Yes, through a webhook. Review Expert posts each matching review as JSON to your HTTPS endpoint; your endpoint calls GitHub's create-issue API. There's no GitHub app or OAuth connection in Review Expert yet.
Custom webhooks are on the Enterprise plan, which also includes every native destination (Slack, Linear, Microsoft Teams, Zendesk), 10 apps and unlimited team members. There's a 14-day free trial.
Review Expert sends one request per matching review and doesn't group similar complaints yet. Group in your receiver (for example, comment on an open issue that has the same label instead of opening a new one) and de-duplicate retries by review.id.
We don't document a signature scheme you can rely on yet. Use HTTPS, put a long random token in the URL path, and validate the payload shape before calling Jira or GitHub.
No. Linear is a native destination on every plan, starting with Starter. Connect it under Automation and set rating and keyword filters.
Get review bugs into your tracker
Webhooks, Linear, Slack, Teams and Zendesk are all on Enterprise. Try it free for 14 days, or join the waitlist for native Jira and GitHub.
