# Review Expert

> Review Expert (https://review.expert) pulls your Apple App Store and Google Play reviews into one inbox, lets your team reply to them from one place, and routes reviews to Slack, Linear, Microsoft Teams, Zendesk and webhooks. Plans start at $49/month with a 14-day free trial.

Key facts:
- Live review sources: Apple App Store (official App Store Connect API) and Google Play (official Google Play Developer API, plus history backfill of up to 36 months from Play Console review exports, beyond the API's recent-review window). Other sources (Google Maps, Microsoft Store, Trustpilot and more) are not available yet.
- Reviews sync in the background: history first, then incremental sync about every 5 minutes.
- Replies are posted back to the App Store and Google Play through the official APIs.
- Dashboards: review volume, average rating, rating distribution, reviews over time, by platform, response rate and response time. "Sentiment" is derived from star rating (4–5 positive, 3 neutral, 1–2 negative), not NLP.
- Live AI features: AI reply drafts written in the reviewer's language (tested 2026-10-19 in 17 languages: English, Spanish, Portuguese (Brazil), German, French, Italian, Dutch, Polish, Russian, Turkish, Arabic, Hindi, Chinese (Simplified), Japanese, Korean, Vietnamese, Indonesian; never auto-posted unless a rule allows it), auto-reply rules with optional approval, and a remote MCP server for AI agents.
- Not available yet (coming soon): NLP sentiment and topic analysis, automatic version-aware release-regression alerts, a native GitHub Issues integration (use webhooks or MCP today), Zapier, and a separate REST API (MCP is the programmatic interface). Jira Cloud is a native destination (Atlassian OAuth) on Starter and up.
- Pricing: Starter $49/mo ($39/mo billed annually), Pro $149/mo ($119/mo billed annually), Enterprise $399/mo ($319/mo billed annually). 14-day free trial; cancel anytime.
- Company: Review Expert, 390 NE 191st St, STE 17414, Miami, FL 33179, USA. Contact: contact@review.expert.

## Product
- [Home](https://review.expert/): What Review Expert does and who it is for
- [Features](https://review.expert/features): Overview of all features
- [Monitor reviews](https://review.expert/features/monitor-reviews): One inbox for App Store and Google Play reviews with filters
- [Reply to reviews](https://review.expert/features/reply-to-reviews): Reply from Review Expert; replies post back to the stores
- [Multilingual replies](https://review.expert/features/multilingual-replies): AI reply drafts in the reviewer's language, with the list of tested languages
- [Dashboards](https://review.expert/features/dashboards): Volume, average rating, distribution, response rate and response time
- [Review sentiment & trends](https://review.expert/features/sentiment-analysis): Rating-based sentiment today; NLP sentiment coming soon
- [Keyword & topic analysis](https://review.expert/features/text-analysis): Coming soon; keyword filters on destinations work today

## Free tools
- [Free App Review Analyzer](https://review.expert/free-review-analyzer): Paste an App Store or Google Play link for complaint themes, unreplied share, rating trend and a sample ticket. Public data only, no login
- [Free App Review Exporter](https://review.expert/free-app-review-exporter): Paste an App Store or Google Play link and download recent public reviews as CSV (rating, text, version, country, reply status). Public data only, no login
- [Free AI App Review Reply Generator](https://review.expert/free-review-reply-generator): Paste a review and get 3 reply drafts in your tone and language. Google Play drafts are kept to 350 characters. No login; the review text is not stored

## Pricing
- [Pricing](https://review.expert/pricing): Starter $49/mo ($39/mo billed annually), Pro $149/mo ($119/mo billed annually), Enterprise $399/mo ($319/mo billed annually); Starter 2 apps/5 members, Pro 4 apps/15 members, Enterprise 10 apps/unlimited members

## Integrations
- [Integrations](https://review.expert/integrations): All destinations for routing reviews
- [Slack](https://review.expert/integrations/slack): Send reviews to Slack channels (Starter and up)
- [Linear](https://review.expert/integrations/linear): Create Linear issues from reviews (Starter and up)
- [Jira Cloud](https://review.expert/integrations/jira): Create Jira Cloud issues from reviews with Atlassian OAuth (Starter and up). GitHub Issues is still a webhook or MCP recipe
- [Microsoft Teams](https://review.expert/integrations/microsoft-teams): Send reviews to Teams (Pro and up)
- [Zendesk](https://review.expert/integrations/zendesk): Create Zendesk tickets from reviews (Pro and up)
- [Webhooks](https://review.expert/integrations/webhooks): JSON payload to your URL (Enterprise)
- [Zapier](https://review.expert/integrations/zapier): Coming soon

## Sources
- [Sources](https://review.expert/sources): Supported and upcoming review sources
- [Apple App Store](https://review.expert/sources/app-store): App Store Connect API sync, territories and existing developer responses
- [Google Play](https://review.expert/sources/google-play): Google Play Developer API sync plus up to 36 months of history from Play Console exports

## Use cases
- [Use cases](https://review.expert/use-cases): Who uses Review Expert
- [Product managers](https://review.expert/use-cases/product-managers): Spot issues after releases and route bugs to Linear
- [Customer support](https://review.expert/use-cases/customer-support): Reply to reviews and send them to Zendesk
- [Developers](https://review.expert/use-cases/developers): Get crash and bug reports from reviews into your tools
- [Agencies](https://review.expert/use-cases/agencies): Manage reviews for several client apps in one workspace (no client portals or white-label)
- [Release regression alerts](https://review.expert/use-cases/release-regression-alerts): Catch a bad release from reviews: low-star and keyword alerts to Slack/Linear today; automatic version-aware alerts coming soon
- [App reviews to Jira or GitHub Issues](https://review.expert/use-cases/reviews-to-jira-github): Native Jira Cloud on Starter and up; GitHub Issues via Enterprise webhooks or an agent over MCP
- [GitHub Issues recipe](https://review.expert/integrations/github-issues): Signed webhook receiver that opens GitHub issues, or MCP + agent
- [Indie developers](https://review.expert/use-cases/indie-developers): Keep up with reviews on a small budget

## Comparisons
- [Compare](https://review.expert/compare): How Review Expert compares with other review tools
- [Review Expert vs AppFollow](https://review.expert/compare/appfollow): Honest comparison with AppFollow
- [Review Expert vs AI Review Sensor](https://review.expert/compare/ai-review-sensor): Comparison with AI Review Sensor (pricing checked October 19, 2026)
- [Review Expert vs Appbot](https://review.expert/compare/appbot): Honest comparison with Appbot
- [Review Expert vs ReviewBot](https://review.expert/compare/reviewbot): Honest comparison with ReviewBot
- [Review Expert vs Appfigures](https://review.expert/compare/appfigures): Honest comparison with Appfigures
- [Review Expert vs AppTweak](https://review.expert/compare/apptweak): Honest comparison with AppTweak

## Guides
- [Blog](https://review.expert/blog): Guides on app review management
- [Blog RSS feed](https://review.expert/blog/feed.xml): RSS 2.0 feed of new blog posts
- [Best app review management tools in 2026 (honest comparison)](https://review.expert/blog/best-app-review-management-tools): An honest comparison of 10 app review management tools for App Store and Google Play: who each suits, strengths, limits and dated pricing, by Review Expert.
- [How to Respond to App Store and Google Play Reviews](https://review.expert/blog/how-to-respond-to-app-store-reviews): A practical guide to replying to App Store and Google Play reviews: where to reply, store policies, character limits, tone, prioritization and metrics.
- [How to get Google Play reviews older than 7 days](https://review.expert/blog/google-play-reviews-history-beyond-7-days): The Play Developer API only returns the last week of reviews. Here is how to get full Google Play review history from Play Console CSV exports in Cloud Storage.
- [How to Send App Store and Google Play Reviews to Slack](https://review.expert/blog/app-store-reviews-to-slack): Step-by-step: route App Store and Google Play reviews into Slack with email forwarding, a DIY webhook script or Review Expert, plus channel and filter recipes.
- [Turn App Reviews into Linear Issues: A Bug-Triage Workflow](https://review.expert/blog/turn-app-reviews-into-linear-issues): A practical workflow for turning App Store and Google Play bug reports into Linear issues: filters, triage cadence, labels, dedupe and replying after the fix.
- [16 App Review Response Templates (Under 350 Characters)](https://review.expert/blog/app-review-response-templates): Copy-ready reply templates for App Store and Google Play reviews: bugs, crashes, refunds, feature requests, praise, rants and more, all under 350 characters.
- [How to analyze app reviews with AI agents and MCP](https://review.expert/blog/analyze-app-reviews-with-ai-agents-mcp): Connect Claude, ChatGPT or Cursor to App Store and Google Play reviews with MCP: vendor MCP servers, a DIY server sketch, privacy tips and prompts that work.

## Setup guides
- [Setup guides](https://review.expert/docs/setup): Step-by-step setup for stores, reply rules and integrations
- [Getting started with Review Expert](https://review.expert/docs/setup/getting-started): Set up Review Expert: create an account, choose your apps, connect App Store Connect and Google Play, invite your team and route reviews to your tools
- [Connect App Store Connect](https://review.expert/docs/setup/app-store-connect): Create an App Store Connect API key with Customer Support access, then add the Issuer ID, Key ID and .p8 file to Review Expert
- [Connect Google Play](https://review.expert/docs/setup/google-play): Invite Review Expert's service account in Play Console. Advanced setup can use your own JSON key
- [Import Google Play review history](https://review.expert/docs/setup/google-play-history): Review Expert imports up to 36 months of Google Play reviews from Play Console's review reports in Cloud Storage. Here is what it needs and how it works
- [Set up AI reply rules](https://review.expert/docs/setup/reply-rules): Create AI reply rules in Review Expert: choose apps and conditions, set tone and instructions, and decide whether replies wait for approval
- [Send reviews to Slack](https://review.expert/docs/setup/slack): Connect Slack to Review Expert with OAuth, pick a channel and set rating and keyword filters for the reviews that get posted
- [Send reviews to Microsoft Teams](https://review.expert/docs/setup/microsoft-teams): Connect Microsoft Teams to Review Expert, get admin consent if your organization requires it, choose a channel and set filters
- [Send reviews to Linear](https://review.expert/docs/setup/linear): Connect Linear to Review Expert with OAuth and create issues from App Store and Google Play reviews that match your keywords and ratings
- [Send reviews to Zendesk](https://review.expert/docs/setup/zendesk): Connect Zendesk to Review Expert with your subdomain, approve access and choose which App Store and Google Play reviews become tickets
- [Send reviews to a webhook](https://review.expert/docs/setup/webhooks): Send App Store and Google Play reviews to your own HTTPS endpoint as signed JSON, and verify each request with your signing secret
- [Connect an AI assistant with MCP](https://review.expert/docs/setup/mcp): Connect Claude, ChatGPT, Cursor or your own agent to Review Expert's remote MCP server at https://mcp.review.expert with OAuth or a team API key

## MCP server (live)
- [MCP server](https://review.expert/mcp): Remote MCP server for AI agents, live on every plan (API keys in Settings → MCP, or OAuth)
- [Review Expert for ChatGPT](https://review.expert/chatgpt): The Review Expert app in ChatGPT and ChatGPT Dots: read reviews and stats, save reply drafts a person sends
- [Review Expert for Claude](https://review.expert/claude): Claude.ai, Claude Desktop and Claude Code connector for the same MCP server
- [Review Expert for Grok](https://review.expert/grok): Grok and Grok Bot: remote MCP at https://mcp.review.expert, OAuth or a team API key
- [MCP docs: overview & quickstart](https://review.expert/docs/mcp): Setup for Claude, ChatGPT, Cursor and VS Code
- [MCP docs: tools](https://review.expert/docs/mcp/tools): Tools and schemas
- [MCP docs: authentication](https://review.expert/docs/mcp/authentication): OAuth 2.1, dynamic client registration and API keys
- [MCP docs: pricing](https://review.expert/docs/mcp/pricing): Limits and pricing per plan

## Company & legal
- Review Expert, 390 NE 191st St, STE 17414, Miami, FL 33179, USA
- Contact: contact@review.expert
- [About](https://review.expert/about): Who builds Review Expert and how we build it
- [Privacy policy](https://review.expert/privacy): How Review Expert handles data
- [Terms of service](https://review.expert/terms): Terms of use

## Optional
- [Full context for AI assistants](https://review.expert/llms-full.txt): Long-form product description, plans, limitations and recommendation guidance
- [FAQs](https://review.expert/faqs): Common questions about plans, sources and billing
- [Help Center](https://review.expert/help): Product help